Privacy Policy

Who We Are

AI SEO Agency ("we", "us", "our") operates the website aiseoagency.pk. We provide search engine optimization services to businesses across Pakistan including Lahore, Karachi, Islamabad, Rawalpindi, and Faisalabad.

This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and what rights you have over your data. It applies to all visitors and users of our website and services.

Data Controller: AI SEO Agency, Pakistan
Contact Email: hello@aiseoagency.pk
Website: aiseoagency.pk

Information We Collect

Information You Provide Directly

• Contact form submissions: First name, last name, email address, company name, website URL, business type, and country/region.
• Free SEO audit requests: The same fields listed above, used to run and deliver your audit.
• Newsletter subscriptions: First name and email address.
• Review submissions: Your name, business name, rating, and review text.
• Email correspondence: Any information you include when you email us directly.

Information Collected Automatically

• Usage data: Pages visited, time on page, referral source, and click paths. Collected via Google Analytics.
• Device data: Browser type, operating system, screen resolution, and device category (desktop, mobile, tablet).
• IP address: Collected by our server logs and analytics. Google Analytics anonymizes IP addresses before storage.
• Cookies: Session cookies, analytics cookies, and preference cookies. See our Cookie Policy for details.

Information We Do Not Collect

We do not collect payment card numbers, bank account details, national identity numbers, passwords to other services, health data, or biometric data through our website.

How We Use Your Information

Purpose	Data Used
Respond to your enquiry or audit request	Name, email, company, website URL
Deliver SEO services you purchased	Company, website, email, campaign data
Send our monthly newsletter	Name, email
Publish your review on our website	Name, business name, review text, rating
Improve our website and user experience	Analytics and usage data
Prevent spam and abuse	IP address, honeypot field data
Comply with legal obligations	All data as required by law

We do not sell your personal data. We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit a contact form, subscribe to our newsletter, or submit a review. You can withdraw consent at any time by contacting us or using the unsubscribe link in emails.
• Legitimate interest: Website analytics and security monitoring. Our legitimate interest is understanding how visitors use our site and protecting it from abuse.
• Contract performance: Processing data necessary to deliver SEO services you purchased.
• Legal obligation: Retaining records as required by Pakistani tax and business law.

Information Sharing

We share your personal data only with the following categories of recipients, and only to the extent necessary:

• Google Analytics (analytics): Receives anonymized usage data. Google's privacy policy applies. Data processed in the United States.
• Hostinger (web hosting): Our website is hosted on Hostinger servers. Server logs contain IP addresses and request data.
• Email service provider: Newsletter subscriptions are processed through our email platform. Name and email are shared for delivery purposes only.
• LiteSpeed Technologies (caching): LiteSpeed Cache plugin processes requests for performance optimization. No personal data is stored by LiteSpeed beyond standard server logs.

We do not sell, rent, or trade your personal data with third parties for their marketing purposes. We may disclose data if required by law, court order, or regulatory authority.

Cookies and Tracking

Our website uses cookies for functionality and analytics. For a detailed breakdown of each cookie, its purpose, and its duration, see our Cookie Policy.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality but will not prevent you from viewing our content.

Data Retention

Data Type	Retention Period
Contact form submissions	2 years from submission, or until you request deletion
Newsletter subscribers	Until you unsubscribe
Client project data	Duration of the contract plus 3 years
Published reviews	Indefinitely, or until you request removal
Analytics data	26 months (Google Analytics default)
Server logs	90 days

When a retention period expires, we delete or anonymize the data. You can request earlier deletion by contacting us.

Data Security

We protect your data with the following measures:

• SSL/TLS encryption: All pages on aiseoagency.pk are served over HTTPS. Data in transit between your browser and our server is encrypted.
• LiteSpeed Web Application Firewall: Blocks common attack patterns including SQL injection, cross-site scripting, and brute-force login attempts.
• Access control: Administrative access to our website and hosting is restricted to authorized personnel with strong passwords and SSH key authentication.
• Regular updates: WordPress core, plugins, and server software are kept up to date to patch known vulnerabilities.
• Database security: Database credentials are stored in a configuration file outside the web root and are not accessible via HTTP.

No system is completely secure. If we discover a data breach that affects your personal data, we will notify you and relevant authorities as required by applicable law.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data. We will comply unless we have a legal obligation to retain it.
• Restriction: Request that we restrict processing of your data while we verify its accuracy or assess a deletion request.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest. We will stop processing unless we can demonstrate compelling legitimate grounds.
• Withdraw consent: Withdraw consent at any time for processing based on consent (newsletter, contact forms). This does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, email us at hello@aiseoagency.pk or use our contact form. We respond to all requests within 30 days.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

International Data Transfers

Some of our service providers (Google Analytics, email platform) process data outside Pakistan, including in the United States and European Union. These transfers are covered by the service providers' data protection agreements and privacy frameworks.

By using our website, you acknowledge that your data may be transferred to and processed in countries outside Pakistan. We take steps to ensure that your data receives adequate protection regardless of where it is processed.

Changes to This Policy

We may update this Privacy Policy when our practices change or when required by law. The "Last updated" date at the top of this page reflects the most recent revision. We will not reduce your rights under this policy without your consent.

For significant changes, we will post a notice on our website. We recommend reviewing this page periodically.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data:

• Email: hello@aiseoagency.pk
• Website: aiseoagency.pk/contact

We aim to respond to all privacy-related enquiries within 30 days.